Employees who know how to add value to their job often command higher salaries, more exciting projects, and better job opportunities. Organisations would do all they can, to retain a staff member that adds value to the company, no matter how troubled the economy gets. If you know what to do, adding value to your organisation should be easy. Here are a few ideas on how you can do this:

  1. Good customer service

Ensuring that the organisation’s customers experience exceptional service so they don’t wander off to competing brands is a great way to add value. Offering great customer service can easily differentiate your organisation, and be the reason why customers will prefer your company’s products or services, when compared to others.

  1. Be a problem solver

Employees that can find creative ways to solve the company’s problems, add value to their employers. Being able to find ways to solve problems that enable the company to achieve more or meet deadlines faster will give the company a competitive edge. Instead of complaining about the problem with a product or service, spend that time trying to come up with a solution.

  1. Remember that time is money

Keep to deadlines and communicate when they are going to be delayed. Be prepared when you go into meetings so as not to waste time trying to get your act together and get right to the point. Utilise your time wisely and don’t spend it on unnecessary things.

  1. Solve your problems

While there is nothing wrong in asking for help but learning how to solve your problems would help you become more self-sufficient, more resilient, and more flexible in the workplace.

  1. Bring in more money for the company

The most obvious way to add value to the company is to contribute to the bottomline. It’s easy for people in sales and marketing to bring in business but other non-sales roles require different tactics. For example, people in customer service can upsell the company’s product to existing customers, while admin staff can ensure everybody has the paperwork, product sample, and other marketing materials they need to get new customers.

  1. Do your job

Spend your working hours doing what you were paid to do. Avoid distractions; even though it’s important to mingle with your colleagues, it’s more important to get your job done. You want to be known as the employee who gives 100% and can be relied on.

  1. Save resources

Helping your employer save resources makes you valuable. You can save resources by not printing materials unless you have to, completing your work on time, not using the company’s internet for personal use, negotiating for a lower price on vendors’ invoices, etc.

  1. Know your organisation 

A lot of people don’t understand how their companies operate. Familiarize yourself with the organisational chart and reporting structures. Study and understand the financials. You never know where your life may lead. Learn as much as you can along the way, even though what you’re learning may not seem relevant at the time.


Organisational politics can be hard to decipher but understanding the politics at play within an organisation is important in finding professional success. No matter how challenging the culture at your workplace is, you can thrive. Get the Navigating Organisational Politics:Thriving In A Challenging Culture masterclass at 60% off here.


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